Google Analytics has long been a valuable tool for law firms, providing insights into website performance, visitor behavior, and marketing effectiveness. With the upcoming sunsetting of Universal Analytics (UA) and the transition to Google Analytics 4 (GA4), many law firms in California are concerned about how this change will impact their analytics and reporting processes. In this blog post, we’ll explore the key differences between UA and GA4, address common questions, discuss potential issues, and explain how Lawlify Marketing can help make the transition smooth and stress-free.
The Shift from Universal Analytics to Google Analytics 4
In March 2022, Google announced that Universal Analytics would be phased out, with a final sunset date of July 1, 2023. Google has since sent multiple reminders and will create a basic GA4 property for users who don’t create one by March 2023. GA4, which was launched in late 2020, offers improved privacy features, powerful reporting, predictive intelligence, and deeper integration with other Google products, such as Google Ads.
Many law firms have been using the older version of Google Analytics, causing concern among marketers and site owners. Let’s address some common questions and issues that may come up during the transition:
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- What does the Universal Analytics sunset mean for my law firm? After July 1, 2023, Universal Analytics will no longer receive new data. To continue gathering and analyzing data, your firm should set up a Google Analytics 4 property as soon as possible. GA4 starts with no historical data, so it’s essential to begin sending data to GA4 now to retain and analyze historical information beyond the sunset date.
- What’s different about Google Analytics 4? GA4 brings several significant changes, including:
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- A completely new reporting interface with renamed or removed reports and metrics
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- A shift in data tracking, focusing on a data stream and events rather than sessions
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- Changes in metrics, with some removed (e.g., bounce rate) and replaced with engagement metrics like engagement time and engaged sessions
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- The replacement of goals with conversion events, requiring users to tag specific events for reporting
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- Can I import my UA data into a GA4 property? Unfortunately, there is currently no automatic import process for transferring UA data to a GA4 property. This makes it even more important to start tracking data in GA4 as soon as possible to ensure the availability of historical data and events for future comparison.
- Can I import my UA data into a GA4 property? Unfortunately, there is currently no automatic import process for transferring UA data to a GA4 property. This makes it even more important to start tracking data in GA4 as soon as possible to ensure the availability of historical data and events for future comparison.
Issues That May Come Up During the Transition
The transition from UA to GA4 might present some challenges for law firms. Some potential issues include:
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- Learning curve: The new GA4 interface and reporting system require users to familiarize themselves with new terms, metrics, and report views. This may be time-consuming and frustrating for law firm personnel who have limited experience with Google Analytics.
- Loss of historical data: Since GA4 starts with no historical data, law firms that don’t start tracking data in GA4 early may lose access to valuable historical information and insights after the UA sunset.
- Conversion event setup: With the replacement of goals by conversion events, law firms need to set up these events for proper reporting. This may require some technical expertise and knowledge of GA4’s event tracking system.
How Lawlify Marketing Can Help Your Law Firm
At Lawlify Marketing, we understand the challenges that law firms face during the transition from Universal Analytics to Google Analytics 4. Our team of experts is here to guide you through the process and ensure a smooth migration. Here’s how we can help:
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- GA4 setup and configuration: We’ll help you create a new GA4 property and ensure that it’s correctly
- configured to start collecting data alongside your existing UA setup. This will allow you to build a history of your website’s performance and traffic in GA4 while still having access to your historical UA data.
- Customized reporting: Our team will work with you to understand your law firm’s specific reporting needs and create customized reports in GA4 that provide the insights you require. We’ll help you navigate the new interface and understand the different metrics available in GA4, ensuring that you can make data-driven decisions for your marketing efforts.
- Conversion event tracking: We’ll assist you in setting up conversion events in GA4, helping you track key actions such as form submissions, phone calls, and other important client interactions on your website. This will enable you to measure the effectiveness of your marketing campaigns and optimize your strategies for better results.
- Training and support: Lawlify Marketing provides comprehensive training and ongoing support to ensure that your law firm’s team is well-equipped to handle the transition to GA4. We’ll help you become familiar with the new platform, answer any questions you may have, and provide guidance on best practices for using GA4 to drive your marketing efforts.
- Ongoing analytics and optimization: As a full-service marketing agency specializing in law firms, we offer ongoing analytics and optimization services to help you make the most of GA4. We’ll monitor your data, identify trends and opportunities, and provide actionable insights to continuously improve your online presence and drive results.
Conclusion
The transition from Universal Analytics to Google Analytics 4 is a significant change for law firms, but with the right guidance and support, it doesn’t have to be a daunting task. At Lawlify Marketing, we’re committed to helping California law firms successfully navigate the migration to GA4 and leverage its powerful features to enhance their online marketing efforts.
If you’re ready to start the transition to Google Analytics 4 or have any questions about the process, contact Lawlify Marketing today. Our team of experts is here to help you make the most of this important change and ensure that your law firm’s analytics and reporting remain strong and effective.